Free shipping on select orders | 180-Day Returns
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Orders are processed within 1–2 business days after your payment is confirmed. If you order on a weekend or holiday, processing begins on the next business day. Most domestic orders are delivered within approximately 1–5 business days after shipment. We ship within the United States only. Shipping costs, if any, are shown at checkout, and some products or orders may qualify for free shipping. Once your order is dispatched, you'll receive a shipping confirmation email with your tracking number. Delivery dates are estimates and are not guaranteed.
We accept return requests within 180 days after delivery. Items should generally be in the same condition as received, unworn and unused where applicable, with original tags and packaging. Approved refunds go to your original payment method, generally within 10 business days after approval. For damaged, defective, or incorrect items, contact us as soon as possible. Please contact support@merchsection.com before returning an item.
Products are covered by the manufacturer's warranty where the manufacturer states one — check the product description for warranty details. Every order is also covered by our 180-day return promise: if an item arrives damaged, defective, or incorrect, contact us at support@merchsection.com and we'll make it right.
Local Natural Fibers:
We know what is important to you, all his fibers are sourced from sustainable, responsible sources that support Kenya's local economy and take care of our environment.
All his wool is 100% Kenyan, organic and from our local region. The knitters from Kenana Knitters, are lucky to have access to beautiful local fibers, and are able to support over 200 spinners and the farmers that they buy from.
Our Cotton is 100%, certified organic and sourced from a socially responsible farm in Tanzania. They have strict social and ethical standards, and produce cotton to the highest environmental standards and are SA 8000: 2008 accredited, Oeko Tex, and OCS Certified.
About the Knitters:
The primary purpose of Kenana Knitters is to support women in the local community, by directly providing them with a source of income, thus enabling them to improve the quality of their own lives as well as those of their extended families. Kenana Knitters is dedicated to supporting the local community by empowering over 300 rural Kenyan women to knit a brighter future for themselves and their families.
Together we can knit great change!
Because each of these products is lovingly handmade, they may have unique little details that make them one-of-a-kind.
